Jakaré Liveaboard
Effective Date: 5th of March 2025
At Jakaré Liveaboard, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make inquiries, or book our services. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect different types of information to enhance our services and improve your experience. The types of data we collect include:
a. Personal Information
- Name
- Email address
- Phone number
- Payment details
- Passport information (for booking purposes)
- Emergency contact details
b. Non-Personal Information
- Browser type
- IP address
- Pages visited on our website
- Device information
2. How We Collect Information
We collect personal information through:
- Online booking forms
- Contact forms
- Email or phone inquiries
- Social media interactions
- Cookies and tracking technologies on our website
3. How We Use Your Information
Your personal information is used for the following purposes:
- Processing bookings and payments
- Providing customer support
- Sending booking confirmations and travel updates
- Personalizing your experience onboard
- Improving our website and services
- Complying with legal and regulatory requirements
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Payment processors to facilitate transactions
- Government authorities, if required by law
- Travel partners, such as airlines or hotels, when necessary
- Third-party service providers assisting in website analytics and customer service like Salesforce, HubSpot, Google Analytics, and other tracking technologies.
5. Data Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or outdated information
- Request the deletion of your data (subject to legal and operational requirements)
- Opt out of marketing communications
To exercise your rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can manage or disable cookies through your browser settings, but some features may not function properly without them.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to review their policies before providing any personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
10. Contact Information
For any questions or concerns about this Privacy Policy, please contact us:
Jakaré Liveaboard
Phone: +62 812-3708-4617
Email: [email protected]
Address: 88 X, Jalan Pengubengan Kauh, Desa/Kelurahan Kerobokan Kelod, Kec. Kuta Utara, Kab. Badung, Provinsi Bali, Kode Pos: 80361
By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Jakaré Liveaboard.